FAQs

Thank you for your order! For info regarding order status, select the chat box in the bottom right corner and click "Track an Order"! All you need is your order number or the email you placed your order with. If you have any trouble email us hello@licorice.com, or send a message through the chat.

We love your enthusiasm! We understand it, too. That’s why we take great pride in getting our licorice in your hands — or the hands of your loved ones — in just 3 business days via UPS Air for orders placed by 3pm EST. This excludes P.O. Box or APO/FPO addresses, which will be shipped via USPS. For international orders, shipping times will vary as well. For further questions about shipping, shoot us an email to hello@licorice.com - we are ready to assist you!

Definitely! You're recipent will love our custom gift boxes and gift notes, plus it will arrive within 3 business days! You can easily add a gift note by selecting “Add a Free Gift Note” when creating your order. From there, you can type in your recipient’s name and a lovely message!

You bet! Select future delivery when you place your order and we'll ship it FRESH to arrive when you say! You can schedule a future delivery date up to 6 weeks in advance. We suggest that you select a day or two before your desired date, just in case there are last minute carrier delays. We fill our tubes with fresh licorice every single morning to ensure that you're order is of the highest quality when it is delivered.

Absolutely! Our licorice makes the perfect gift for any occasion. You can also choose a beautful gift box and custom note from you to your recipient! Plus, it will arrive in 3 business days via UPS Air, so your gift will always arrive FRESH and on time, whenever & wherever! And just so you know we NEVER include a receipt or price in any of our orders.

We’re so excited to help you create some amazing group gifts with absolutely no hassle - whether you’re looking for custom logos or shipping to multiple recipients, we can do it all! Our concierge is ready and excited to walk you through our seamless gifting process - reach out today!

Of course! You can create your own gift box, they're one of our best sellers!

Yes! We’d love to work with you to create an amazing custom gift for any occasion! Head to our Corporate Gifting page and tell us what you’re thinking! Our Gifting Concierge Team is looking forward to creating something incredible just for you :)

Yes! These orders will be sent via USPS priority mail. Unfortunately, we can’t offer express shipping to these addresses.

You're in luck—we ship to over 100 countries! Simply fill in the shipping address, and you will get all of the information you need when placing the order. Order today for your loved ones outside the U.S.! If you live outside the U.S. we have got you covered!

We innovate and manufacture our licorice from all around the world to bring you and your loved ones our best collections imagineable!

Nutritional information can be found on our product page and on the bottom of every delicious licorice-filled tube.

We are excited to offer 4 awesome gluten free products:

-Red Scotties

-Black Scotties

-Strawberry Pups

-Black Pups

Of course! Right now, we have Sugar Free Finnish Black and Sugar Free Bear Hugs. We hope to add more sugar free flavors in the future!

While we don't have Kosher supervision at our distribution center, many of our factories are Kosher certified. The following products are Kosher (OU). However, because we put the licorice in our own packaging, please keep in mind that you will not see any Kosher symbol on our tubes: 

-All flavors of Shorties

-Australian Red

-Australian Black

-Australian Duo

-Australian Mix

-Crunchies

-Jonathan's Favorite

-Red Scotties

-Black Scotties

-Black DownUnders™

-Raspberry DownUnders™

Shoot us an email us at hello@licorice.com for more information.

Each tube is filled with 1 lb of pure licorice love! The "sampler" sets are 1/2 pound each.

We guarantee maximum freshness of all flavors up to at least 3 months with the product covered and stored in a cool dry place. After that, your licorice will still be great, but may not have that same “wow factor!”.

Sorry, but due to food safety regulations, products cannot be returned, even if unopened. If something is wrong please don't hesitate to shoot us an email to hello@licorice.com, and we will try to help in anyway possible!

Yes! Just email hello@licorice.com and tell us what you're interested in; we’ll work with you to create an awesome product!